We ship within Germany and to selected member states of the European Union.
If shipping to your country is not possible, we will notify you during the checkout process.
Standard Shipping
Standard Shipping
We offer a specialized refrigerated shipping service for products that require cold storage.
Refrigerated shipping: 9,99 €
Refrigerated shipping: 19,99 €
Important Note:
Orders containing temperature-controlled products must use the shipping method "Refrigerated Shipping" to be shipped.
If refrigerated shipping is accidentally not selected for an order containing cold-chain goods, we reserve the right to:
Unless a different timeframe is specified in the individual product description, delivery is made within:
Germany
2–4 business days
European Union
3–8 business days
No deliveries are made on Sundays and public holidays.
If any individual items are temporarily out of stock, we will notify you as soon as possible.
Depending on the product and shipping method, we use suitable shipping carriers for all deliveries.
For cold-chain goods, we only use approved refrigerated shipping solutions to ensure the highest possible product quality is maintained.
You may also pick up your order directly from our physical store.
Balkanshop Mursel
Remser Str. 7
70736 Fellbach
The following payment methods are available to you, subject to availability:
All available payment methods will be displayed to you during the checkout process.
Please inspect your delivery immediately upon receiving it.
If your order arrives damaged, please contact us within 48 hours of receipt at:
If possible, please send us photos of the damaged goods and their packaging so we can process your claim quickly.